Yes.
morethailand.com uses the Secure Sockets Layer (SSL)
and Private Communication Technology security
standards supported by popular browsers, including Microsoft
Internet Explorer and Netscape. SSL encodes your credit card
number, so that it is available only to you and the trusted
financial institution. This encryption makes doing business
over the Internet as secure as making a purchase by telephone.
All
transaction related information will be passed on to the trusted
financial institution, and we do not maintain in our server
any of your financial information, including but not limited
to credit card's name, number and expiry date.
Currently, morethailand.com’s online reservation system supports
secured payment through VISA and
MASTER. morethailand.com is a REAL-TIME
reservation system. The bank will confirm your payment within
30-90 seconds of submitting your credit card
information. Alternatively, you can select to make payment
by FAX using VISA, MASTER,
All
payments made using credit cards will be charged in your favour
currency. Receipt is available upon request.
For
more information, contact our Customer Service Teams via email
at info@thaiparshotel.com or request our Customer Service
Department at
Tel. No.: +66 2 954-1688 or Fax No.: +66 2 954-1690
How do I pay, having purchased a product from morethailand.com?
Currently our system supports payment through VISA,
MASTER. You make a payment by clicking Pay Online
in the My Trips page which is linked to our payment page.
After reviewing the Reservation Information
and Reservation Policy, you can select to
make payment by online credit card (VISA or MASTER) or select
to make payment by fax through our Credit
Card Payment Form (VISA, MASTER).
All
bookings will require full payment. Any cancellations or major
changes, thereafter, will be subjected to a progressive cancellation
fee according to the number of days you make your wishes known
in advance:
In the Low and High Seasons:
Full
payment and instant booking:
Low
Season: The cancellation made before 7 days or upper
will be charged for 5% of the full payment or Baht 300.
In the case that 5% charged is lesser than Baht 300,
you will be charged at Baht 300. If the cancellation
is made within 7 days before the check-in date, you
will be charged for 5% of the full payment or Baht 300,
plus 1 room night rate and 5% for administration fee
of your total booking.
High
Season: The cancellation made before 15 days or
upper will be charged for 10% of the full payment or
Baht 500. In the case that 10% charged is lesser than
Baht 500, you will be charged at Baht 500. If the cancellation
is made within 8-15 days before the check-in date, you
will be charged for 10% at the minimum and another Baht
500 for penalty. And if the cancellation is made within
7 days before the arrival, you will be charged for 10%
of the full payment or Baht 500, plus 1 room night rate
and administration fee for 5% of the full payment.
Deposit
payment, Deposit and Install Payment, Book Now pay
Later:
The
cancellation made 30 days before the check-in date will
be charged for 5% of the full payment or Baht 300 in
case of the 5% charged is lesser than Baht 300. The
cancellation made within 30 days before the check-in
date will be charged for 15% of the full payment or
1 roomnight rate and the cancellation fee will
be applied to you.
Deposit
payment, Full Payment for Early Bird (Advance booking at
least 90 days before check-in date) :
The cancellation made 60 days before the
check-in date will be charged for 10% of the full payment
or Baht 2,000 in case of cancellation charge is lesser
than Baht 2,000. The cancellation made within 45 days
before the check-in date will be charged for 20% of
the full payment or Baht 2,000 in case of cancellation
charge is lesser than Baht 2,000. The cancellation made
within 30 days before the check-in date will be charged
for 25% of the full payment or Baht 2,000 in case of
cancellation charge is lesser than Baht 2,000 and the
cancellation fee will be applied to you.
In the Peak Season:
Full
payment and instant booking:
The
cancellation made before 30 days will be charged for
30% of the full payment or Baht 1000. In the case that
30% charged is lesser than Baht 1000, you will be charged
at Baht 1000. The cancellation made less than 30 days
before arrival will be charged for 100 % of the full
payment.
Deposit
payment:
The
cancellation made before 30 days or upper will be charged
for 5% of the full payment or Baht 300 in case of the
5% charged is lesser than Baht 300. 30% of payment will
be charged if the cancellation made before 14 days of
the check-in date and 100% of payment after 14 days.
The administration fee of your total booking cost
plus a cancellation fee will be applied to you.
Deposit
and Install Payment:
The
cancellation made before 30 days or upper will be charged
for 5% of the full payment or Baht 300 in case of the
5% charged is lesser than Baht 300. 30% of payment will
be charged if the cancellation made before 14 days of
the check-in date and 100% of payment after 14 days.
The administration fee of your total booking cost
plus a cancellation fee will be applied to you.
Deposit
payment, Full Payment for Early Bird (Advance booking at
least 90 days before check-in date) :
The cancellation made 60 days before the check-in date
will be charged for 10% of the full payment or Baht
2,000 in case of the cancellation charged is lesser
than Baht 2,000. The cancellation made within 45 days
before the check-in date will be charged for 20% of
the full payment or Baht 2,000 in case of the cancellation
charged is lesser than Baht 2,000. The cancellation
made within 30 days before the check-in date will be
charged for 25% of the full payment or Baht 2,000 in
case of the cancellation charged is lesser than Baht
2,000. The administration fee of your total booking
cost plus a cancellation fee will be applied to you.
Please
check the peak periods for the hotel of your choice.
ALL
requests for cancellation must be sent directly to us by e-mail
at: Reservation
Department
What sort of acknowledgement will I receive when I book a
hotel room?
After
the payment is paid, a hotel voucher will be sent directly you
via e-mail and to the hotel which you make a reservation with.
You only present your voucher or identification
to
the hotel reception when you check in. This is to help reduce
the amount of document you have to carry during your travel.
What are the benefits of registering at morethailand.com?
As a subscriber to our site, you receive free
regular updates on travel deals and great service offers from
thaiparkhotel.com.
The information you request is sent to your e-mail address on
a regular basis (though it can be canceled at any time).
When I sign in to morethailand.com, it returns to the Sign
In page. What do I do?
This problem can be caused by one of the following:
Your
Member ID or Password is typed in incorrectly.
Your morethailand.com account is not set up properly.
Check
to be sure you've correctly spelled your Member ID and Password.
If you've forgotten either or both, you can use our Send An
Automatic Password form to obtain the information.
We only send e-mails that were originally requested by you.
If you don't want to receive any more e-mail newsletters,
just visit the My Account page and uncheck the appropriate
boxes.
To update your personal profile, simply log-in to your user
ID and update your profile as you wish in the My Account page.
Your profile will be updated automatically.
At morethailand.com we respect the privacy
of our visitors. To protect your rights, we ensure that you
have complete control of the information you provide about
yourself. We do not sell, trade or rent your
personal information to anyone. The information you provide
to morethailand.com is used to personalize your visits, and
facilitate the services that you order.
For
more information see the morethailand.com Privacy
Policy.
Which Web browser is the best to use with morethailand.com?
The morethailand.com web pages are best viewed using Netscape
3.0 or above or Microsoft InternetExplorer 4.0 or above. The best screen resolution
to view morethailand.com is 800 X 600 pixels.