Who we share your information with
A2Z Professional Travel Co.,Ltd. will only share your PII with our
authorised service providers that perform certain services or functions
on our behalf, or as required by law. A2Z Professional Travel Co.,Ltd.
does not sell or rent your PII to anyone.
How you can control the use of your information
A2Z Professional Travel Co.,Ltd. provides you with choice and control
over the collection and use of your PII, as well as a means of updating,
correcting, or removing any PII stored in your customer profile.
In order so that you can decide what marketing communications
you wish to receive A2Z Professional Travel Co.,Ltd. allows you
to specify exactly which promotional marketing communications will
be the most useful for you. The type of material you wish to receive
can be updated at any time by simply altering your preferences in
the My Profile section. If you choose not to receive any of the
promotional e-mail services that A2Z Professional Travel Co.,Ltd.
provides, then A2Z Professional Travel Co.,Ltd. will only send you
e-mail that relates to a specific travel purchase that you have
requested.
How we protect your information
To protect the confidentiality of your PII, A2Z Professional Travel
Co.,Ltd. uses leading security technology and procedures
By providing you with this Privacy Statement, A2Z Professional Travel
Co.,Ltd. is pledging our continued commitment to protection of the
information you provide us.
Your privacy is important to us. A2Z Professional Travel Co.,Ltd.
wants to promote trust and confidence in the Internet by promoting
the use of fair information practices. Questions regarding this
statement should be e-mailed to A2Z Professional Travel Co.,Ltd.
or sent via postal mail to A2Z Professional Travel Co.,Ltd., 333/
89 Moo 6, Prachachuen Rd, Tungsonghong, Laksi, Bangkok 10210, Thailand.
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A2Z Professional Travel Co.,Ltd.'s Privacy Statement
This A2Z Professional Travel Co.,Ltd. Privacy Statement discloses
the information privacy practices for our Website, A2Z Professional
Travel Co.,Ltd. . The Website is intended for use by people only
over 18 years of age.
Information collected about you.
A2Z Professional Travel Co.,Ltd. collects personally identifiable
information ("PII") about you that you specifically and voluntarily
provide. PII includes information that can identify you as a specific
individual, such as your name, phone number, or e-mail address.
Although you are required to register as a member of A2Z Professional
Travel Co.,Ltd. in order to use selected travel planning tools,
and some PII is needed in order to process and fulfil travel requests,
many areas of A2Z Professional Travel Co.,Ltd. can be accessed without
providing any PII. On all A2Z Professional Travel Co.,Ltd. pages
that collect PII, we specifically describe what information is required
in order to provide you with the product or service you have requested.
A2Z Professional Travel Co.,Ltd. collects PII when you:
Become an A2Z Professional Travel Co.,Ltd. member
Complete a traveller profile
Purchase travel
Book a hotel room
Book a tour package
Participate in a survey or contest
Contact A2Z Professional Travel Co.,Ltd.
Member information
A2Z Professional Travel Co.,Ltd. collects your Member ID, password,
and e-mail address when you register to become a member of our Website.
Traveller profile information
A2Z Professional Travel Co.,Ltd. collects the full name and contact
number for a traveller when a travel reservation is made. We may
also collect information about each traveller's preferences, including
meal requests, seat selection, hotel/car rental programs and membership
numbers, and ticketing options. This information is stored in the
My Profile area of a member's A2Z Professional Travel Co.,Ltd. account.
When someone other than yourself is accompanying you on travel purchased
through A2Z Professional Travel Co.,Ltd. we may also collect PII
and travel preferences about that individual. You should obtain
the consent of other individuals prior to providing A2Z Professional
Travel Co.,Ltd. with their full names, contact numbers, e-mail addresses,
and travel preferences, as they will be unable to directly access
our systems to view or change any information that you provide on
their behalf.
Travel purchase information
A2Z Professional Travel Co.,Ltd. collects the billing address of
the credit card that is used to purchase travel. We will also collect
credit card information, including card number, card type, cardholder
name, and expiration date, in order to bill you for travel purchased
through A2Z Professional Travel Co.,Ltd. . Please view our Credit
Card Guarantee for additional information explaining our commitment
to protecting your credit card security.
Surveys or contests information
Occasionally, A2Z Professional Travel Co.,Ltd. may offer our members
and site visitors an opportunity to participate in a survey or contest.
Information collected by us when you participate in a survey or
contest may include your full name, e-mail address, and street address.
Contacting A2Z Professional Travel Co.,Ltd.
A2Z Professional Travel Co.,Ltd. collects PII such as your full
name, Member ID, e-mail address, and/or contact number whenever
you: submit a question or suggestion, request assistance with viewing
your itinerary, log on to our Website, or access your account.
Our partners
A2Z Professional Travel Co.,Ltd. has partnered with reputable third
parties to offer our members and site visitors a variety of products
and services. All travel services throughout A2Z Professional Travel
Co.,Ltd. that are provided by a third-party partner are described
as such. Although we only work with reputable third parties, our
business partners may have different privacy policies and practices
than those of ourselves. We encourage you to review our business
partners' privacy policies to further understand their procedures
for collecting, using, and disclosing your information.
Other information we collect
Some information is collected automatically every time you visit
A2Z Professional Travel Co.,Ltd. (eg cookies and computer information).
In addition, information may be collected from other independent,
third party sources.
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Cookies and other Web technologies
When you visit A2Z Professional Travel Co.,Ltd. we collect information
about your computer and assign you a "cookie" (a small, unique identifier
text file). You do not provide this information - it is collected
automatically as a means of supporting your visit to our site. This
cookie does not contain any PII. You can always choose to not receive
a cookie file by enabling your Web browser to refuse cookies, or
prompt you before accepting a cookie. Be advised that, by refusing
to accept a cookie, you will not be able to access many travel services
and planning tools offered by A2Z Professional Travel Co.,Ltd..
When you access the My Trips or My Profile areas of the Website,
reserve or purchase travel, or use selected travel planning tools,
A2Z Professional Travel Co.,Ltd. requires you to sign in as a member,
using your Member ID and password. Once you sign in as an A2Z Professional
Travel Co.,Ltd. member, we record the Member ID and the name on
the member account in the cookie file on your computer. We may also
record your password in this cookie file if you checked the box
entitled "Save this password for automatic sign-in." Your Member
ID, password, and the name on your member account is stored in the
cookie file as encrypted data, so no one can view the information
it contains by obtaining unauthorised access to your computer. Permanent
cookie files remain on your computer's hard drive until you manually
delete the file. A cookie file may also be placed on your hard drive
by A2Z Professional Travel Co.,Ltd.'s third-party advertising companies.
These companies may use aggregated statistics about your visits
to this and other Websites in order to provide advertisements about
travel-related goods and services that you may be interested in.
The information they collect does not include your PII.
The third-party advertising companies may also employ technology
that is used to measure the effectiveness of ads. This is primarily
accomplished through the use of a Web beacon (a single-pixel GIF),
which is placed on our site to collect anonymous information. They
may use this anonymous information about your visits to this and
other sites in order to provide advertisements about goods and services
of potential interest to you. No PII is collected during this process.
The information is anonymous and does not link online actions to
an identifiable person. If you would like more information and want
to explore the option of not having this information collected by
third-party advertisers, click here.
Computer information
A2Z Professional Travel Co.,Ltd. collects certain technical information
from your computer each time you request a page during a visit to
our Website. This information is collected from your computer's
Web browser to enhance your experience on our site and may include
your IP address, operating system, Web browser software (ie Netscape
Navigator, or Internet Explorer), screen resolution, and referrer
Website.
Information from other sources
To improve services and enhance personalisation, we may periodically
obtain information about you from other independent third-party
sources and add it to our account information. Additionally, authorised
A2Z personnel may update your profile to accurately reflect any
new profile information included in communications received from
you.
Passport sign in
A2Z Professional Travel Co.,Ltd. allows customers to use the Microsoft
Passport service as an optional way to sign in to their accounts???
When you sign in to A2Z Professional Travel Co.,Ltd. using Passport,
you will be asked to provide your e-mail address and password to
sign you in. The Passport service then assigns you a personal identification
number and sends it to your computer in the form of a small text
file, called a "cookie." This cookie allows you to access many other
Passport-participating Websites without having to sign in to each
Website.
.
To learn more about the Passport service and how Passport uses and
protects your personal information, please read the Passport privacy
statement.
Use of your information
Information collected by A2Z Professional Travel Co.,Ltd. may be
used to:
Register you as an A2Z Professional Travel Co.,Ltd. member
Plan and purchase travel
Notify you of travel changes
Send e-mail notifications for special promotions, if you have requested
them
Respond to your questions or suggestions
Improve the quality of your visit to our site
Member registration information
When you register to become a member of A2Z Professional Travel
Co.,Ltd., we use your information to create your member account.
You will then receive a 'Welcome to A2Z Professional Travel Co.,Ltd.'
e-mail that contains your Member ID and describes the benefits of
using A2Z Professional Travel Co.,Ltd. for planning and purchasing
your travel needs.
Travel planning and purchase
Information collected when you complete your traveller profile is
used to confirm and process your travel reservation. In addition,
information collected from you when you purchase travel is used
to bill your credit card and deliver your travel itinerary, either
electronically, or through the mail.
Travel alerts notification
In the event your travel plans are disrupted because of mechanical,
weather, or carrier business conditions, A2Z Professional Travel
Co.,Ltd. may send you an e-mail notification to inform you of these
conditions and help you make alternative travel arrangements???
E-mail notifications
As a registered A2Z Professional Travel Co.,Ltd. member, you can
receive e-mails about special promotions, surveys, contests, trip
information, or other travel opportunities on A2Z Professional Travel
Co.,Ltd. and its marketing partners. If you so choose, your e-mail
address or telephone number may be used to contact you about changes
to your purchased travel itinerary. To assess the effectiveness
of these e-mails, we may attach a Web beacon that provides confirmation
when you open an e-mail from A2Z Professional Travel Co.,Ltd.. This
only occurs if your computer supports such technology.
Responses to your questions or suggestions
We will use your e-mail address or telephone number to respond when
you submit a question or suggestion, or request assistance with
viewing your itinerary, logging on to A2Z Professional Travel Co.,Ltd.,
or accessing your account.
Improving the quality of your visit to our site
We collect certain information (eg travel information) based on
your navigation of our site in order to better understand and serve
our customers. This data allows us to streamline your ability to
navigate the site and develop featured programs and content that
will be of interest to our members and site visitors. No PII is
collected unless you explicitly provide it. No PII is used to deliver
targeted advertisements.
Sharing your information
A2Z Professional Travel Co.,Ltd. does not sell or rent your PII
to anyone, under any circumstances.
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Service providers
To provide and process the services you request, A2Z Professional
Travel Co.,Ltd. shares your PII with our authorised service providers
that perform certain services or functions on our behalf. We only
share information about travel either reserved or purchased from
A2Z Professional Travel Co.,Ltd.. Our service providers need information
about your traveller profile, as well as your credit card information,
to process and confirm your travel reservation. These service providers
will disclose information about your traveller profile to hotel,
airline, tour, and/or rental car suppliers whose products you have
purchased. As with any other travel agent, this information must
be shared with our travel suppliers to confirm your reservation
and travel preferences. Although A2Z Professional Travel Co.,Ltd.
offers travel products from hotel, airline, tour, and rental car
suppliers that are all reputable companies, we have not placed limitations
on these suppliers from using or disclosing your information without
your permission. Therefore, we encourage you to review the information
privacy practices of any travel suppliers whose products you purchase
through A2Z Professional Travel Co.,Ltd.. In addition, these travel
suppliers may also contact you, as necessary, to obtain additional
information about your confirmed reservation(s).
A2Z Professional Travel Co.,Ltd. will occasionally share aggregated
information with our service providers. This information does not
contain any PII and is used to develop featured programs and content
that will be of interest to our members and site visitors.
In the event that you make a new, or update an existing, travel
reservation by calling or e-mailing us, your information may be
accessed by a third-party service provider, as necessary, to respond
to your request for customer service.
A2Z Professional Travel Co.,Ltd. may contract a reputable third
party to facilitate the distribution of surveys or promotional programs.
Upon completion of these projects, all information is returned to
A2Z Professional Travel Co.,Ltd..
Trusted business partners
In addition, we have partnered with various third-party Websites
to offer A2Z Professional Travel Co.,Ltd. travel services. These
trusted third-party companies have added travel sections to their
Websites in order to offer A2Z Professional Travel Co.,Ltd. users
extra travel services.
Our obligations
A2Z Professional Travel Co.,Ltd. may be required by law to disclose
information you have provided in obtaining our travel products or
services. A2Z Professional Travel Co.,Ltd. may also disclose information
against someone who poses a threat to our interests (such as customer
fraud), or whose activities could bring harm to others. In addition,
it may be necessary for us to provide customer information to third
parties - such as credit card companies - for the purpose of resolving
disputes that arise during the normal course of business.
Other Websites
There are several places throughout the A2Z Professional Travel
Co.,Ltd. Website that may link you to other Websites that do not
operate under A2Z Professional Travel Co.,Ltd.'s strict information
privacy practices. When you click through to these Websites, A2Z
Professional Travel Co.,Ltd.'s information privacy practices no
longer apply. We recommend that you examine the privacy statements
for all third-party Websites to understand their procedures for
collecting, using, and disclosure of your information.
Control over and access to your information
A2Z Professional Travel Co.,Ltd. believes that members and site
visitors should have control over the collection and use of their
PII. You have access to your information in the following areas
of A2Z Professional Travel Co.,Ltd.:
My Profile
The My Profile page on our Website allows members to view and change
their account settings. The e-mail settings option lets you change
your e-mail address and subscribe or unsubscribe to the special
promotional notification services. You can also change your password
and elect to have an automatic password sign-in when logging on
to the A2Z Professional Travel Co.,Ltd. Website. You can add new
travellers, or delete existing travellers from your member profile;
update or correct names, phone numbers, passport information, and
emergency contacts for travellers associated with your profile;
and you can update your travel preferences.
You can also close your A2Z Professional Travel Co.,Ltd. account
by selecting the Account Closure option. Once you close an account,
you will not be able to sign in or access any information associated
with the account, but you can open a new account at any time. We
will send you an e-mail confirming your account closure to the e-mail
address contained in your member profile.
My Trips
The My Trips page on A2Z Professional Travel Co.,Ltd. allows members
to view, update, or delete their saved trip itineraries.
Communications from A2Z Professional Travel Co.,Ltd.
Members will receive communications from A2Z Professional Travel
Co.,Ltd. when they:
Sign up to become an A2Z Professional Travel Co.,Ltd. member
Request to close an account
Purchase travel
Elect to receive, Travel Arranger, Trip Guides, or other
special promotional marketing communications
Win a contest
Contact A2Z Professional Travel Co.,Ltd. with questions or suggestions
Signing up to become an A2Z Professional Travel Co.,Ltd. member
When you sign up as a new A2Z Professional Travel Co.,Ltd. member,
you will receive a 'Welcome to A2Z Professional Travel Co.,Ltd.'
e-mail. This e-mail contains your Member ID and describes the benefits
of using A2Z Professional Travel Co.,Ltd. for planning and purchasing
your travel needs.
Request to close an account
When you complete an Account Closure request, we will send you an
'Account Closure Confirmation' e-mail.
Purchase travel
Each time you purchase travel through A2Z Professional Travel Co.,Ltd.,
or change or cancel a confirmed travel reservation, you will receive
confirmation of your travel itinerary via e-mail. In the event that
your travel plans are disrupted because of mechanical, weather,
or carrier business conditions, A2Z Professional Travel Co.,Ltd.
may contact you to inform you of these disruptions and help you
make alternative travel arrangements.
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Contests
You have the option of sending an e-mail to A2Z Professional Travel
Co.,Ltd. requesting a change to the information you provided to
us or to receive a copy of the information we have stored during
the length of the contest. We will make every reasonable effort
to honor your wishes. Proof of identity is required.
Request customer support or submit questions/suggestions When you
request assistance with viewing your itinerary, logging on to the
A2Z Professional Travel Co.,Ltd. Website, or accessing your account,
we will respond to you via e-mail or telephone.
Protecting your information
We want our members and site visitors to feel confident about using
A2Z Professional Travel Co.,Ltd. to plan and purchase their travel,
so we are committed to protecting the information we collect. A2Z
Professional Travel Co.,Ltd. has implemented a security program
to keep information that is stored in our systems protected from
unauthorised access. Currently, we only store the information you
provide when registering to become an A2Z Professional Travel Co.,Ltd.
member, create a travel profile, purchase travel, or use selected
travel tools. Our systems are configured with data encryption, or
scrambling, technologies, and industry-standard firewalls. When
you send personal information to A2Z Professional Travel Co.,Ltd.
over the Internet, your data is protected by Secure Socket Layer
(SSL) technology to ensure safe transmission.
For Internet Explorer users: Click on the word "Subject" to verify
that you are on the Website www.A2Z Professional Travel Co.,Ltd..
Click on "Issuer" to verify the site certification authority.
For Netscape Communicator users: Click on "View Certificate" to
verify that you are on the Website www.A2Z Professional Travel Co.,Ltd.
to verify the site certification authority.
Changes to the A2Z Professional Travel Co.,Ltd. Privacy Statement
This Privacy Statement was produced and posted on A2Z Professional
Travel Co.,Ltd. on June 17 2002. A2Z Professional Travel Co.,Ltd.
reserves the right to modify or amend this Privacy Statement at
any time and for any reason. If there are material changes to this
statement or in how A2Z Professional Travel Co.,Ltd. will use your
PII, we will prominently post such changes prior to implementing
the change. Regardless of later updates, we will abide by the information
privacy practices described in this Privacy Statement at the time
you provided us with your information.
If you have questions about our Privacy Statement, please e-mail
us.
Contacting A2Z Professional Travel Co.,Ltd.
We want to make sure you have control over your online travel experience
as an A2Z Professional Travel Co.,Ltd. customer, from planning and
purchasing your travel to protecting your personal information.
If you have any questions, or need any help regarding your travel
plans, tour or hotel bookings with A2Z Professional Travel Co.,Ltd.,
please contact us at: A2Z Professional Travel Co.,Ltd., 333/89 Moo
6
Prachachuen Rd
Tungsonghong
Laksi
BKK 10210
Tel: (66) 02 954 1688 ext 27
Fax: (66) 02 954 169
or one of our agents will address any questions or concerns you
may have about your A2Z Professional Travel Co.,Ltd. travel planning
or purchases. We will do our best to respond to your request for
assistance or other questions about A2Z Professional Travel Co.,Ltd.
within 24 hours.
In addition, you may directly contact the travel supplier at the
phone number or address provided on your travel itinerary.
A2Z Professional Travel Co.,Ltd. is not responsible for content
on external Websites. Copyright A2Z Professional Travel Co.,Ltd.,
August 2002. All rights reserved.
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